Huh? Marketing confusion and consumer disservice.

Thursday, January 24, 2008

GE Money Bank and Old Navy are ripping us off.

I've been making payments on an Old Navy Credit Card, but they're not getting credited to "available credit," thereby locking up $$ that I would otherwise have access to. We were told that the payments were being put on "hold" until they clear the bank after "suspicious" "large" payments were made in a short period of time (weekly/$300)?

The first "held" payment will be credited on 1/25. It cleared *our* bank on 1/7. We were told that after six months, the "hold" will be taken off.

I did a little search (ge money bank credit card rip off) and found the following:
GE Money Bank Holding my money hostage El Paso Texas

GE Money Bank/Carpet Spectrum Fraudulent behaviour and holding payments over the due date to charge late fees and bogus $$$s El Paso Texas

GE Money Bank ripoff $1200 in fees on $1500 debt lost payments charged fees that were not warranted ripped off my bank Stamford Connecticut

Old Navy, cut ties with GE Money Bank!

Update 1/25/2008

Despite being given the impression that holding payments is standard procedure, we were told today (after asking for a manager and threatening to close the account) that they "made a mistake." I'm not buying it, and I still don't like GE Money Bank. Their back-pedaling makes me even less trusting of them.